Shipping Policy

Shipping Policy for Domestic Orders (Within India)

Shipping Charges

  • Free shipping on all orders above ₹499 anywhere in India.

Order Processing & Delivery

  • All domestic orders are processed within 2 working days.

  • Orders are shipped via trusted domestic courier partners.

  • Most orders are delivered within 2–4 working days from the date of invoice.

  • Deliveries to remote locations, villages, or smaller towns may take longer depending on courier service availability.

Multiple Addresses

  • If you want items delivered to multiple addresses, please place separate orders.

Shipment Confirmation

  • Once your order is shipped, we will send you the airway bill number / tracking number via email or WhatsApp.

Delays & Courier Issues

  • We are not responsible for delays caused by courier companies, unexpected logistics issues, or if the recipient is unavailable at the delivery location.

  • Delivery timelines are estimates and depend on courier operations.

Transit Loss or Damage

  • PROKICK SPORTS is committed to delivering your order safely.

  • In case of loss during transit, liability is limited as per the courier company's policy.

  • The courier partner will bear losses only up to the limit set by them (subject to change).

Legal Compliance

  • We may disclose shipping-related information if required by local, state, central, or international law enforcement agencies.

Payment of RAS

    • RAS will not be charged at checkout.

    • We will inform you if your location falls under Remote Area before shipping.

    • You must pay the surcharge within 3 days of notification.

    • If payment is not received within the timeframe:

      • Your order will be cancelled, and

      • A full refund will be issued for the product amount.